Call them honest: conversations to empower, understand and resolve

'It’s about developing a relationship, it's about developing somebody's work, it's about the truth.'

Do you dread tough conversations? Nickii Messer shares how to reframe them as ‘honest conversations’, build trust, and keep a focus on what matters – the life chances and wellbeing of children in the school. 

Top tips from Nickii:

• Avoidance makes it worse
• Listen to understand, not just to fix
• Believe in yourself and take action.

Find out more on the Creating Value in Schools blog